{"id":86,"date":"2023-06-26T12:00:54","date_gmt":"2023-06-26T12:00:54","guid":{"rendered":"https:\/\/development.brstdev.com\/lebouquet\/?page_id=86"},"modified":"2025-10-07T04:50:08","modified_gmt":"2025-10-07T08:50:08","slug":"returns-refund","status":"publish","type":"page","link":"https:\/\/fleursenvracmtl.com\/en\/returns-refund\/","title":{"rendered":"Returns &#038; Refund"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"86\" class=\"elementor elementor-86\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b2494e2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b2494e2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3056923\" data-id=\"3056923\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ec197ad elementor-widget elementor-widget-heading\" data-id=\"ec197ad\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\nReturn &amp; Refund Policy \u2013 Fleurs en Vrac MTL\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-99b6d91 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"99b6d91\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d7821e3\" data-id=\"d7821e3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5ce4e7a elementor-widget elementor-widget-text-editor\" data-id=\"5ce4e7a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAt Fleurs en Vrac MTL, we are committed to providing our clients with fresh, high-quality bulk flowers at wholesale pricing. Because our products are sourced directly from the farms and shipped in their natural state, our return and refund conditions differ from those of a traditional florist.\n<\/p>\n\n<h2 style=\"font-size: 1.2em; line-height: 1.4; font-weight: normal; color: inherit; margin-top: 1em;\">\nSubstitutions &#038; Variations\n<\/h2>\n<p>\nPlease note that bulk flowers arrive to us as they are harvested at the farm. Natural variations in size, shade, and maturity are normal. While we strive for consistency, flowers may not always match the exact color tone shown online.\n<\/p>\n\n<h2 style=\"font-size: 1.2em; line-height: 1.4; font-weight: normal; color: inherit; margin-top: 1em;\">\nReturns\n<\/h2>\n<p>\nWe do not accept returns for:\n<\/p>\n<ul>\n  <li>Surplus quantities or change of mind<\/li>\n  <li>Flowers that have wilted or deteriorated due to improper handling or lack of care after delivery<\/li>\n<\/ul>\n\n<h2 style=\"font-size: 1.2em; line-height: 1.4; font-weight: normal; color: inherit; margin-top: 1em;\">\nDamaged or Poor Quality Product\n<\/h2>\n<p>\nA small percentage of damage or breakage (5\u201310%) is normal in bulk flower shipments and reflects industry standards.\n<\/p>\n<p>\nIf damage or spoilage exceeds this tolerance, please contact us within <strong>24 hours of receiving your order<\/strong>. Picture proof will be required.\n<\/p>\n<p>\nClaims made after 24 hours of delivery cannot be accepted due to the perishable nature of fresh flowers.\n<\/p>\n\n<h2 style=\"font-size: 1.2em; line-height: 1.4; font-weight: normal; color: inherit; margin-top: 1em;\">\nRefunds &#038; Credits\n<\/h2>\n<p>\nApproved refunds or credits will be processed to the original form of payment (credit, debit, cash).\n<\/p>\n<p>\nIn some cases, a replacement on your next order may be offered instead of a refund, depending on availability.\n<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a4e6c2 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"5a4e6c2\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/fr\/a-propos\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">D\u00c9COUVREZ NOTRE HISTOIRE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return &amp; Refund Policy \u2013 Fleurs en Vrac MTL At Fleurs en Vrac MTL, we are committed to providing our clients with fresh, high-quality bulk flowers at wholesale pricing. Because our products are sourced directly from the farms and shipped in their natural state, our return and refund conditions differ from those of a traditional [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-86","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.2 (Yoast SEO v26.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Returns &amp; Refunds Policy - Le Bouquet Florist<\/title>\n<meta name=\"description\" content=\"Review Le Bouquet\u2019s Returns &amp; Refunds Policy to understand our process for returns, exchanges, and refunds. 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