Shipping Policy – Fleurs en Vrac MTL
At Fleurs en Vrac MTL, we specialize in bulk flowers shipped directly from the farms, ensuring freshness and quality for your event or project. Please review our shipping policy below.
Shipping Costs
Shipping costs are based on your delivery area and will be calculated automatically at checkout. You may also choose our pick-up option at no charge.
Delivery Schedule & Recommendations
- Delivery date: Orders are delivered on the requested date between 9:00 AM and 4:00 PM.
- Advance ordering: While orders are always delivered on the date you select, we recommend placing bulk orders at least 2 weeks in advance to ensure availability.
- Last-minute orders: We often have a wide variety on hand and can usually accommodate shorter notice orders. If a specific product is not available, we will contact you before confirming substitutions.
- Farm arrivals: In rare cases, shipments from the farms may arrive earlier or later than expected. If this affects your order date, we will reach out to coordinate.
- Best practice: We recommend receiving your flowers a couple of days prior to your event, especially if you will be arranging them yourself or need time for the blooms to open.
Delivery Conditions
- A signature is required for all bulk flower deliveries.
- We do not leave deliveries with neighbors unless specifically requested.
- If no one is available at the time of delivery, the order may be returned to our store. A second delivery fee will apply.
- Incorrect or incomplete delivery addresses will also result in a second delivery fee.
Contact Information
For questions about your order or delivery, please contact us:
📞 514-468-8722
✉️ info@fleursenvracmtl.com